FAQ

We take customer service extremely seriously and we’d like to ensure your experience at Predator Hunter Outdoors is the best it can possibly be. We’ve collected the questions we’re commonly asked into one list. Of course, if you have any questions that don’t appear here, please feel free to contact us at:
📞 1-855-SONGDOG (766-4364)
📧 info@predatorhunteroutdoors.com

PayPal Payments

All orders are processed securely using PayPal. You can use a PayPal account to complete your order or simply process the order with your credit card. You do not need a PayPal account to complete your order.

Shipping

We ship all orders via UPS/USPS and give you the option of shipping preference. Orders to most destinations in the continental US arrive within 5 BUSINESS days. You should receive a receipt along with tracking information once a label is created. Please check your spam if you do not receive one.

Shipping charges are calculated automatically upon checkout. (Shipping quote seem high? Give us a call.)

Each order is packaged securely to ensure your items arrive at your door in perfect condition.

Refund & Return Policy

Predator Hunter Outdoors is committed to getting you the best products on the market and ensuring a smooth ordering process. We understand that sometimes things happen and items are returned. Therefore, we would like to be as transparent as possible in regard to our return policy. A 4% restocking fee will apply to all orders that are canceled or unwanted items returned. The restocking fee will not apply to damaged or defective items as received by the buyer. You can review our full return and refund policy by following this link.

NightSnipe Warranty Policy

Limited lifetime warranty on the LED and light assembly, 1 year on parts and accessories to the light such as batteries, chargers, mounts, and wired tactical tail caps. Within the 1st year, we will repair or replace any item free of charge due to product malfunction and/or defect that is not due to customer abuse or carelessness. After 1 year we will still repair any item that CAN be repaired for a nominal fee of $20.00 to cover labor and return shipping excluding batteries since they cannot be repaired. If an item cannot be repaired the $20.00 fee can be used towards the cost of the replacement part. All warranty repairs will require proof of purchase (Packing slip, PayPal statement, eBay point-of-purchase statement) including purchase date.

For warranty inquiries and claims contact:
Predator Hunter Outdoors
ATTN: Warranty Claims Dept.
166 Lake Pleasant Road
Attica, MI 48412
📞 1-855-SONGDOG (766-4364)
📧 info@predatorhunteroutdoors.com

Download the NightSnipe Hunting Lights Manual here

Dealer Information

Are you looking to carry our line of NightSnipe products in your store? You can become an authorized NightSnipe dealer and it all starts with you taking the first step and contacting us! Visit our Authorized Dealer Information page.

Privacy Policy

We assure you that your contact, credit card, or any other information you provide us with during ordering will not be distributed to any third-party companies.

Customer Private/Contact Information

We assure you that your contact, credit card, or any other information you provide us with during ordering will not be distributed to any third-party companies.

Predator Hunter Outdoors

Predator Hunter Outdoors

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