FAQ

We take customer service extremely seriously and we’d like to ensure your experience at Predator Hunter Outdoors is the best it can possibly be. We’ve collected the questions we’re commonly asked into one list. Of course if you have any questions that don’t appear here, please feel free to contact us at info@predatorhunteroutdoors.com

Shipping

We ship all orders via UPS/USPS and give you the option of shipping preference. Orders to most destinations in the continental US arrive within 5 BUSINESS days. Shipping charges are calculated automatically upon checkout.

Each order is packaged securely to ensure your items arrive at your door in perfect condition.

Warranty Policy

Limited lifetime warranty on the LED and light assembly, 1 year on parts and accessories to the light such as batteries, charger, mounts, wired tactical tail caps. Within the 1st year we will repair or replace any item free of charge due to product malfunction and/or defect that is not due to customer abuse or carelessness. After 1 year we will still repair any item that CAN be repaired for a nominal fee of $20.00 to cover labor and return shipping excluding batteries since they cannot be repaired. If item cannot be repaired the $20.00 fee can be used towards the cost for the replacement part. All warranty repairs will require proof of purchase (packing slip, PayPal statement, Ebay point-of-purchase statement) including purchase date.

For warranty inquiries and claims contact:
Predator Hunter Outdoors
ATTN: Warranty Claims Dept.
166 Lake Pleasant Road
Attica, MI 48412
or call 1-855-SONGDOG (766-4364)

Download the NightSnipe Hunting Lights Manual here

Refund & Return Policy

Predator Hunter Outdoors is committed to getting you the best products on the market and ensuring a smooth ordering process. We understand that sometimes things happen and items are returned. Therefore, we would like to be as transparent as possible in regards to our return policy. A 3% restocking fee will apply to all orders that are cancelled or unwanted items returned. The restocking fee will not apply to damaged or defective items as received by the buy. You can review our full return and refund policy by following this link.

PayPal Payments

All orders are processed securely using either Authorize.net or PayPal. You can use a PayPal account to complete your order or simply process the order with your credit card via Authorize.net. You do not need a PayPal account to complete your order.

Privacy Policy

We assure you that your contact, credit card, or any other information you provide us with during ordering will not be distributed to any third party companies.

Customer Private/Contact Information

We assure you that your contact, credit card, or any other information you provide us with during ordering will not be distributed to any third party companies.

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